E-mail notifications are used to inform customers, administrators, and other recipients about new bookings and booking status changes. To configure them correctly, first create a sender e-mail account, configure SMTP, test the connection, and then assign the account to the plugin and individual locations.<\/p>\n
Navigate to ‘Car Rental Booking System’<\/mark> -> ‘E-mail Accounts’<\/mark> and click ‘Add New E-mail Account’<\/mark>.<\/p>\n Enter a name for the account, then configure the available tabs.<\/p>\n Open the ‘SMTP Authentication’<\/mark> tab and enable ‘SMTP Authentication’<\/mark>. SMTP is the recommended method for sending notification e-mails reliably.<\/p>\n Enter the SMTP details provided by your hosting company or e-mail service provider:<\/p>\n If you are not sure which values to use, contact your hosting provider or e-mail service provider for the correct SMTP settings.<\/p>\n Important!<\/strong><\/p>\n Keep ‘Debug’<\/mark> disabled during normal use. Enable it only temporarily when troubleshooting SMTP communication.<\/p>\n<\/div>\n Open the ‘E-Mail Testing’<\/mark> tab before using the account for booking notifications.<\/p>\n If the test message is not sent successfully, review the SMTP configuration before continuing.<\/p>\n After creating and testing the account, navigate to ‘Settings’<\/mark> -> ‘Car Rental Booking System’<\/mark> -> ‘Email’<\/mark>.<\/p>\n Select the account in ‘Default Sender E-Mail Account’<\/mark>. This account is used as the default sender for notifications generated by the plugin.<\/p>\n E-mail notification settings in Car Rental Booking System are configured individually for each location.<\/p>\n Navigate to ‘Car Rental Booking System’<\/mark> -> ‘Locations’<\/mark>, edit the location you want to configure, and open ‘Notifications’<\/mark> -> ‘E-Mail’<\/mark>.<\/p>\n The ‘General’<\/mark> tab contains the main notification settings for the location.<\/p>\n Important!<\/strong><\/p>\n After creating an e-mail account, select it both as the default sender account in the plugin settings and as the sender account for each location that should use it.<\/p>\n<\/div>\n The ‘Text’<\/mark> tab allows you to add custom content to e-mail notifications depending on the current booking status.<\/p>\n For each supported booking status, you can define a custom ‘Header’<\/mark> and ‘Text’<\/mark>:<\/p>\n This allows you to provide additional status-specific information in the notification sent to the customer.<\/p>\n Good to Know<\/strong><\/p>\n You do not need to define custom text for every booking status. Use these fields only when you want to add additional information to a particular notification.<\/p>\n<\/div>\n If e-mail notifications are not being sent correctly, navigate to ‘Settings’<\/mark> -> ‘Car Rental Booking System’<\/mark> -> ‘Log manager’<\/mark> -> ‘Mail’<\/mark>.<\/p>\n The mail log contains information about messages sent by the plugin and any errors returned during the sending process. SMTP connection or authentication errors usually indicate that the SMTP username, password, host, port, or secure connection type should be checked.<\/p>\n New booking notifications can be sent when a booking is created, depending on the notification settings configured for the location.<\/p>\n Customers may also receive notifications when the booking status changes.<\/p>\n Check the following:<\/p>\n First, use the ‘E-Mail Testing’<\/mark> tab of the sender account to verify that the plugin can send a test message.<\/p>\n If the test fails, review the SMTP configuration and check ‘Settings’<\/mark> -> ‘Car Rental Booking System’<\/mark> -> ‘Log manager’<\/mark> -> ‘Mail’<\/mark> for additional information.<\/p>\n Make sure SMTP authentication is enabled and that the sender account uses the correct SMTP configuration provided by your hosting company or e-mail service provider.<\/p>\n If the configuration is correct but messages are still classified as spam, contact your e-mail provider or hosting company to review the mail server and domain configuration.<\/p>\n Make sure the ‘Debug’<\/mark> option in ‘Car Rental Booking System’<\/mark> -> ‘E-mail Accounts’<\/mark> -> ‘SMTP Authentication’<\/mark> is disabled. Debug mode should only be enabled temporarily when diagnosing SMTP communication.<\/p>\n The default booking e-mail template is located in:<\/p>\n Important!<\/strong><\/p>\n Changes made directly to plugin template files may be overwritten when the plugin is updated. Keep a copy of any modified files before installing an update.<\/p>\n<\/div>\n Summary<\/strong><\/p>\n Document version: 1.0 E-mail notifications are used to inform customers, administrators, and other recipients about new bookings and booking status changes. To configure them correctly, first create a sender e-mail account, configure SMTP, test the connection, and then assign the account to the plugin and individual locations. Create an E-mail Account Navigate to ‘Car Rental Booking System’ -> […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[4],"lsvr_kba_tag":[],"class_list":["post-1053","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-notifications"],"yoast_head":"\nSender<\/h3>\n
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SMTP Authentication<\/h3>\n
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E-Mail Testing<\/h3>\n
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Set the Default Sender E-mail Account<\/h2>\n
Configure E-mail Notifications for a Location<\/h2>\n
General<\/h3>\n
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Text<\/h3>\n
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Check the Mail Log<\/h2>\n
Frequently Asked Questions<\/h2>\n
When Are E-mail Notifications Sent?<\/h3>\n
Customers Receive E-mails, but I Do Not Receive Booking Notifications<\/h3>\n
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Customers Do Not Receive E-mails<\/h3>\n
E-mails Are Going to the Spam Folder<\/h3>\n
The Booking Cannot Be Completed on the Final Step<\/h3>\n
How Can I Change the E-mail Notification Template?<\/h3>\n
\r\n{YOUR_WORDPRESS_FOLDER}\/wp-content\/plugins\/car-rental-booking-system\/template\/email_booking.php\r\n<\/pre>\n
\n\tLast updated: August 27, 2026
\n\tPlugin version: 4.2+<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"