WordPress Theme Installation Service

1. We offer WordPress theme installation services for your website.
2. You must provide us with access to your WordPress dashboard, including login credentials. If WordPress is not yet installed, you must provide access to your hosting manager where WordPress will be installed.
3. We will install the WordPress theme that you have purchased from QuanticaLabs, along with any required plugins that come with the theme, and install the theme’s demo content. If WordPress is not yet installed, we will install it for you.
4. If the WordPress theme you have purchased offers multiple skins or demos, you must specify which one you would like installed. If you don’t specify a preference, we will assume that you want the default skin or demo installed.
5. The service will be completed within 48 hours of receiving all required information and access, excluding public holidays and weekends.
6. We will not be responsible for any issues that arise from incompatible themes or conflicts with other plugins.
7. We do not provide any custom development or customization services beyond theme installation.
8. Payment for our services is due in full before installation begins.
9. We reserve the right to refuse service if we determine that your website is not suitable for our services.

WordPress Plugin Installation Service

1. We offer WordPress plugin installation services for your website.
2. You must provide us with access to your WordPress dashboard, including login credentials.
3. We will install the WordPress plugin that you have purchased from QuanticaLabs, along with sample demo data (if this option applies).
4. The service will be completed within 48 hours of receiving all required information and access, excluding public holidays and weekends.
5. We will not be responsible for any issues that arise from incompatible plugins or conflicts with other plugins.
6. We do not provide any custom development or customization services beyond plugin installation.
7. Payment for our services is due in full before installation begins.
8. We reserve the right to refuse service if we determine that your website is not suitable for our services.

Refund Policy

1. We offer refunds for our WordPress theme and plugin installation services based on the following criteria:
   1. If the quality of the service provided does not correspond to what was declared or advertised, you may be eligible for a refund. Please contact us within 7 days of the service being provided and provide us with a detailed explanation of why you are dissatisfied with the service.
   2. If we are unable to provide the service within 48 hours (excluding public holidays and weekends) of receiving payment, you may be eligible for a refund upon contacting us with your order details. However, if the delay is due to incorrect information provided by you, lack of cooperation or communication, or any other circumstances beyond our control, we cannot be held responsible and the refund policy does not apply. We will make every effort to communicate with you and provide updates on the progress of the installation, and we expect the same level of cooperation and communication from you to ensure a smooth and timely completion of the service.
2. Please note that due to the digital nature of our services, we cannot accept returns or provide refunds for services that have already been provided, unless they meet the criteria listed above.
3. In the event that you are eligible for a refund, we will process your refund within 7 business days. Refunds will be issued to the original method of payment used for the transaction.
4. If you have any questions or concerns regarding our refund policy, please contact us.