How Buying From QuanticaLabs Works | QuanticaLabs

Buying WordPress products from QuanticaLabs is simple and secure. After purchase, you receive access to the product download, your license key, updates, billing information, and technical support.

1. Choose a Product

Start by choosing the WordPress plugin, theme, template, or add-on that best fits your project. Each product page includes information about available features, live demos, and pricing options to help you choose the right product before purchasing.

2. Choose Your License

On the product page, select the license option that matches your needs.

  • Annual License – includes 1 year of product updates and 1 year of technical support.
  • Lifetime License – includes lifetime product updates and lifetime technical support.

The product itself remains functional after purchase. If an Annual License expires or is not renewed, the product will continue to work on your website, but access to future updates and technical support will no longer be active.

Choose the Number of Websites

You can also choose how many websites the license should cover.

  • Single Site – for use on 1 website.
  • Multi Site – for use on up to 5 websites.
  • Unlimited – for use on an unlimited number of websites.

3. Complete Checkout

After clicking Buy Now for your selected plan, the checkout window opens directly on the QuanticaLabs website.

At this stage:

  • enter your email address and billing details,
  • choose your payment method,
  • add your VAT number if applicable,
  • enter a promotional code if you have one,
  • review the selected product, license plan, billing period, subtotal, VAT, and total amount.

If you selected an Annual License, you can also switch to a Lifetime License directly from the checkout using the Pay Once option.

After clicking Review Order, you will see a final order summary before payment.

Annual License

For an Annual License, the order summary shows the subscription start date, automatic renewal date, initial payment amount, and future renewal amount. Once you have reviewed and accepted the required terms, click Pay & Subscribe to complete the purchase.

Lifetime License

For a Lifetime License, the purchase is a one-time payment and does not include automatic renewal. The final order summary shows the one-time payment amount and applicable taxes. Once you have reviewed and accepted the required terms, click Complete Purchase to complete the order.

Checkout, payment processing, licensing, billing, subscriptions, and customer account management are handled securely by Freemius, our ecommerce and licensing platform.

4. Receive Your Purchase Email

After completing your purchase, you will receive a confirmation email containing all the information you need to download, activate, and manage your product.

The email includes:

  • the name of the purchased product,
  • a direct product download link,
  • your license key,
  • a link to your Customer Portal,
  • your account login details,
  • order, billing, and subscription information,
  • a link to the QuanticaLabs Support Forum.

You can use the login details from this email to access your Customer Portal, where you can manage your downloads, licenses, subscriptions, invoices, and account information.

5. Access Your Customer Portal

Your Customer Portal gives you one place to manage products purchased from QuanticaLabs. Depending on your purchase, you can use the portal to:

  • download purchased products,
  • view license keys,
  • check license activations,
  • manage subscriptions and renewals,
  • upgrade available license plans,
  • access invoices and billing information,
  • update payment details,
  • disable automatic renewal for Annual Licenses.

6. Download and Activate Your Product

You can download your product using the link from the purchase email or from your Customer Portal.

Install the product on your WordPress website and activate it using the license key provided with your purchase.

Once the license is activated, supported products can receive updates directly from the WordPress admin area while access to updates remains active.

7. Access Technical Support

Technical support for products purchased directly from QuanticaLabs is provided through the QuanticaLabs Support Forum and is available for the duration included with your license. To access it, create a Support Forum account using the same email address you used during purchase.

If You Do Not Have a Support Forum Account

Create an account here:
https://support.quanticalabs.com/account/create/

  1. Choose Purchased on QuanticaLabs.
  2. Enter your preferred forum username.
  3. Enter your forum password.
  4. Enter the same email address you used during purchase.
  5. Click Create Account.

Your purchase will be verified using your email address, so make sure it matches the email address used during checkout.

If You Already Have a Support Forum Account

Log in to your existing Support Forum account and verify your new purchase here:
https://support.quanticalabs.com/account/verify_purchase/

Choose Purchased on QuanticaLabs and click Verify Purchase to connect the new purchase with your existing forum account.

8. Manage Renewals and Subscriptions

You can manage your subscription and renewal settings from your Customer Portal.

Annual Licenses renew automatically unless automatic renewal is disabled. If you disable automatic renewal, your license will remain active until the end of the current license period. The product will continue to work afterward, but access to future updates and technical support will no longer be active unless the license is renewed.

Lifetime Licenses are one-time purchases and do not require annual renewal.

Need Help Before Buying?

If you are not sure which product or license option is right for your project, please contact us before purchasing. We will be happy to help you choose the appropriate option.

Frequently Asked Questions

  • Will the product stop working if my Annual License expires?

    No. The product will continue to work on your website. However, access to future product updates and technical support requires an active license.

  • What is the difference between an Annual and Lifetime License?

    An Annual License includes 1 year of product updates and technical support. A Lifetime License includes lifetime product updates and lifetime technical support.

  • Can I cancel automatic renewal?

    Yes. You can disable automatic renewal for an Annual License from your Freemius Customer Portal. Your license will remain active until the end of the current license period.

  • Can I use the product on more than one website?

    Yes, if you purchase a license that covers multiple websites. Available Single Site, Multi Site, and Unlimited options depend on the product.

  • Where can I download my product and find my license key?

    You can access both from your purchase email and from your Freemius Customer Portal.

  • How do I access technical support?

    Technical support is available through the QuanticaLabs Support Forum. New users should create a forum account using the same email address used during purchase. Existing forum users can verify a new QuanticaLabs purchase from their account.

Customer Resources

Buying From QuanticaLabs